Impressum

Website identification

Website: carolinalinens.shop
Customer service email: info@carolinalinens.shop
Primary market: Germany
Principal product categories: home and bathroom products, mattresses, bedding, curtains and window furnishings

Legal operator information

carolinalinens.shop is a trading website name and does not, by itself, identify the person or entity responsible for the website. Under section 5 of the German Digital Services Act (Digitale-Dienste-Gesetz — DDG), commercially offered digital services must keep required provider information easily recognisable, directly accessible and permanently available. This generally includes the operator’s full legal name and geographic address, contact details that permit rapid electronic communication and direct contact, and, where applicable, an authorised representative.

If the operator is registered in a commercial, partnership, cooperative, association or professional register, the relevant register and registration number must be stated. VAT identification or business identification numbers must be stated where applicable. Regulated professions require additional professional information. If journalistic-editorial content is offered, a responsible person may also need to be named under section 18(2) of the Interstate Media Treaty (Medienstaatsvertrag — MStV).

Because none of those facts was supplied, this notice does not guess or create them. The missing identity and address cannot lawfully be replaced by info@carolinalinens.shop alone. The operator should obtain professional advice and update the public website before trading.

Contact

General customer service, order and website enquiries may be sent to info@carolinalinens.shop. This email channel does not replace any legal requirement to display a geographic address or registered-company information.

Contracting party

The contracting party for an order is the actual legal operator identified in the order confirmation and mandatory trader disclosures. Customers should be able to identify that operator before placing an order. Until the operator’s legal identity is published, carolinalinens.shop should not represent this Legal Notice / Impressum as complete.

Editorial responsibility

The legal operator of carolinalinens.shop is responsible for the website’s commercial content, product listings, marketing communications and compliance with consumer, advertising, privacy, product-safety and ecommerce requirements. The responsible legal person cannot be named in this notice because that information was not provided.

Intellectual property

Unless otherwise stated, website text, layout, graphics, branding and original content are owned by or licensed to the legal operator of carolinalinens.shop and are protected by applicable intellectual-property laws. Product names, photographs and trade marks belonging to third parties remain the property of their respective owners. No permission is granted for commercial copying, republication or distribution except as allowed by law or written authorisation.

External links

The website may contain links to independent third-party websites. A link is provided for convenience and does not necessarily imply endorsement. The operator does not control third-party content or privacy practices and is not responsible for them except where the law provides otherwise.

Consumer information

Customers are protected by applicable German and European Union consumer law, including rights concerning pre-contract information, delivery, withdrawal from most distance contracts, and remedies for defective goods. The Return and Refund Policy and Terms of Service explain the store’s procedures but do not limit mandatory rights.

Online dispute resolution

The European Online Dispute Resolution platform was discontinued on 20 July 2025 and is no longer available for filing complaints. Customers should contact info@carolinalinens.shop first. The operator must separately state whether it is willing or obliged to participate in dispute-resolution proceedings before a German consumer arbitration board and, where participation applies, identify the competent board. No participation statement has been invented because the operator’s actual status was not provided.

Governing framework

The website is intended for customers in Germany. Applicable law depends on the legal operator, the customer’s habitual residence and mandatory conflict-of-law rules. Nothing in this notice deprives a consumer of the protection of mandatory law or access to a court that has jurisdiction.

Required completion before publication

Before this Legal Notice / Impressum can be treated as complete, the operator must disclose its true legal name and geographic address, together with the authorised representative, register and registration number, VAT or business identification number, regulated-profession details, MStV responsible person and consumer-dispute participation statement where applicable. These are factual business details and cannot be safely generated from a website name or email address.